To best meet our customers' needs and expectations, we have carried out satisfaction surveys.
Below are the main results of the 2011 survey:
96%
of our customers responded that they were very satisfied or somewhat satisfied with the service offered by HOMEBOX.
94%
of our customers either strongly agree or agree that our teams are available and amiable should they be needed.
95%
of our customers consider themselves very satisfied or somewhat satisfied with the security at their Homebox center.
90%
of our customers are very satisfied or somewhat satisfied with the quality/price of our brand.
When asked: What overall grade would you give the brand?
37.1% of our customers gave us a grade higher than or equal to 9/10*.
(*10 = perfect)